Zerotouch is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Who are we?
Zerotouch is an experienced web services consultancy. Since 1999 we’ve been working to provide ambitious websites and web solutions for a wide range of clients to drive growth, increase efficiency and assist with customer service.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services.
What type of information is collected from you?
We only collect basic personal data about you which does not include any special types of information. The personal information we collect might include your name, email address, IP address, and information regarding what pages are accessed and when.
This website uses cookies, for more information on cookies please see our Cookie Policy.
How is your information used?
We may use your information for the following purposes:
- To fulfil your requests, either by us or by third parties involved in their execution.
- To carry out our obligations under any contracts you enter into with us.
- To contact you for customer satisfaction surveys, market research, or in relation to specific transactions.
- To support and enhance the products or services you have obtained from us.
- To notify you of any changes to our services.
- For marketing purposes, if you have given your consent. This may include information about our products, services, company updates, industry news, and more.
- To personalise your experience on our websites and gather website usage statistics.
- To process your job application.
We regularly review our retention periods for personal information. We will retain your personal information on our systems for as long as necessary to fulfil the relevant activity, or as specified in any applicable contract you have with us. Information used for marketing purposes will be kept until you inform us that you no longer wish to receive such communications.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
Your choices
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us using the details at the bottom of this policy.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Review of this Policy
We keep this Policy under regular review.
This Policy was last updated in January 2025.
Any questions regarding this Policy and our privacy practices should be sent to:
- Email enquiries@zerotouch.com
- Telephone: 01628 820100
- Registered office address: Zerotouch Ltd, 81 High Street, Wallingford, Oxfordshire, United Kingdom, OX10 0BX.